Our values

Soundhealth Hearing Clinic is an independent, Australian owned private practice. Unlike many hearing clinics we are not owned or associated with a hearing aid manufacturer and are therefore able to provide you with clear, unbiased advice as to which hearing device(s) will give you the best outcome.

We will recommend hearing aid devices only if they are clinically necessary (ie. after completing a comprehensive hearing examination and communication assessment) and we will provide you with realistic expectations of the potential improvement you can experience with hearing devices.

Soundhealth Hearing Clinic supplies hearing devices on a private basis, however, for those clients who are eligible for government funding (under the OHS, DVA or work cover schemes) we are happy to provide with expert advice and refer to you an accredited provider locally. Alternatively those who are eligible for government funding may choose to be fitted with hearing devices privately for various reasons. Hearing devices supplied are of the highest quality and are fitted on a trial basis of a month. If hearing devices are returned at the end of the trial a full refund is given apart from a relatively small dispensing fee.

We are committed to providing you with all the support you need as you adapt to hearing aid use at no cost for the first 12 months after fitting. This way you can be assured that you are getting the most out of your hearing devices.